Drop Stops are a handy way of ensuring that one stop precedes another, even within a complicated optimization.

A Drop Stop works when you need to pick up an item at Stop A and it must be delivered to Stop B. By adding Stop B as a Drop Stop to Stop A, you can make sure your route takes you to your pick-up location before your drop-off location.


Let's say you may have your route for the day all set to go when you get a call that you need to pick up an item at one location and deliver it to another. Adding a Drop Stop association between the pickup and drop off points will allow you to optimize and make sure that you don't arrive at the drop off location before the pick up location.

How To Add A Drop Stop

  1. Add a Stop to your route at the drop off location.
  2. Add a Stop to your route at the pick up location.
  3. Long press on the pick up location Stop pin and select Add Drop Stop. Use the selector to pick the drop off Stop.
  4. Click Optimize.

Now your route is optimized so that your pick up Stop occurs before your drop off Stop. Note that there are two numbers in your Drop Stop pin, indicating the stop number for your pick up and drop off Stops, respectively. If you haven't Optimized yet, one or both numbers may show a ? to indicate that the stop number hasn't been determined yet. Click Optimize to allow the optimization engine to order all the stops on your route for your fastest route.

After an Optimization, the numbers in the pin have changed to reflect the fastest overall route. Now the "1" indicates that this stop is the first stop on the route. The "5" indicates that the drop off associated with the pin is now the fifth Stop on the route.

Warrior Tip: If you mark a pin as Final, you won't be able to add a Drop Stop to it. That's because your Drop Stop is the first location you must visit and a Final Stop must be the last stop of the route.